Shipping Policy
Shipping Policy for Cesme Records (CESMEGLBL, INC)
Effective Date: November 16th, 2023
1. Introduction
Welcome to Cesme Records, legally operated as CESMELGLBL, INC, and sometimes referred to or pronounced as Çesme Records (hereinafter referred to as "Cesme Records," "we," "us," or "our"). This Shipping Policy outlines important information about the shipping and delivery of physical products that you may purchase from Cesme Records, including music albums, merchandise, and other related items.
2. Shipping Destinations
Cesme Records ships products to customers in various regions around the world. The availability of specific shipping options and delivery times may vary depending on your location. During the checkout process, you will be provided with available shipping methods and estimated delivery times based on your shipping address.
3. Shipping Rates
Shipping rates for Cesme Records products are determined based on several factors, including the destination, the weight and dimensions of the products, and the selected shipping method. Shipping rates will be displayed during the checkout process, allowing you to review and select the shipping option that best suits your needs.
4. Order Processing and Fulfillment
Once you place an order for Cesme Records products, please allow for order processing time. This processing time includes order verification, quality control, and packaging. Our goal is to ensure that your order is accurate and in excellent condition before it is shipped.
5. Shipping Methods and Delivery Times
Cesme Records offers various shipping methods to accommodate different delivery preferences and urgency levels. The available shipping methods and estimated delivery times will be provided to you during the checkout process. Please note that delivery times may vary depending on the destination and the shipping method selected.
6. Tracking Your Order
To provide transparency and allow you to monitor the progress of your order, Cesme Records offers order tracking for most shipments. Once your order is shipped, you will receive a tracking number via email, allowing you to track your package's journey until it reaches your specified delivery address.
7. Shipping Restrictions
Certain products may be subject to shipping restrictions due to their nature, size, or weight. Cesme Records will provide information about any applicable shipping restrictions during the checkout process.
8. Customs and Import Duties
If you are placing an international order, please be aware that your shipment may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product's purchase price or shipping cost. Cesme Records recommends checking with your local customs office for information on potential charges and regulations before placing an international order.
9. Lost or Damaged Shipments
While Cesme Records takes great care in packaging and shipping your orders, occasionally, shipments may be lost or damaged during transit. If you encounter any issues with your shipment, please contact our Customer Support team at business@cesmerecords.com as soon as possible so that we can assist you in resolving the matter.
10. Contact Us
If you have any questions or require further assistance regarding our Shipping Policy or your specific order, please do not hesitate to contact us using the information provided below:
Email: business@cesmerecords.com Website: cesmerecords.com/contact
Thank you for choosing Cesme Records. We appreciate your support, and we are dedicated to ensuring a smooth and satisfactory shopping experience for our valued customers.